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Contact Vivastreet Customer Service

Vivastreet Phone Numbers and Emails

Customer Service:

  • +44 203 695 8755
  • +44 207 514 5061

Media:

  • +44 207 292 3408
    Press Inquiries
Send Message

Vivastreet Emails:

Customer Service
Media
Press Inquiries
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How to Contact Vivastreet?

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PissedConsumer Reporter
How to Contact Vivastreet?

For details, you can contact the Vivastreet help team at various customer service numbers. You can dial +44-203-695-8755. If this number is out of reach, you can message Vivastreet via Whatsapp at +44-207-514-5061. For any media and Press Inquiries, contact +44-207-292-3408. Vivastreet help is available Monday through Friday from 8:00 AM to 7:00 PM. Outside service hours, calls are informed and guided through automated voice messages. If your problem is not solved, return to Vivastreet for help during the available hours.

You can contact Vivastreet Customer Service via Email. You can email at team-uk@vivastreet.com or connect through another email address at team@vivastreet.com. For media and press inquiries, kindly email press@vivastreet.com. You can also visit the Vivastreet website and then log in to your account, which has been created. Now click on "Contact Us". To send any message, click on the "?" at the bottom right of the screen and click "Send a message". Vivastreet Chat will answer as quickly as possible, usually within minutes. Online hours are 8:00 AM to 9:00 PM from Monday through Friday and from 10:00 AM - 6:00 PM on Saturdays and Sundays. Vivastreet Chat has instant and real-time communication, which reduces waiting time and helps with personalised solutions. If users are contacting during outside service hours, the response can take up to 24 hours.

Currently, there is no Vivastreet app, but there are various other ways to contact the support team, such as by phone, email, website, or office visit. The Vivastreet Website has a "Help Centre" feature and valuable information, including articles on FAQs, safety, and how to get started as a Vivastreet customer.

For more details and inquiries, visit Vivastreet's corporate office at Digital Ventures Services Limited, Westgate House, 9 Holborn, London, England EC1N 2LL, United Kingdom. You can visit the office Monday through Friday during the available hours, from 8:00 AM to 7:00 PM BST. This Vivastreet corporate address can also be used to send mail. However, this will get you a delayed response, so it's recommended for non-urgent matters.

Vivastreet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Vivastreet is 442036958755. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Saturday, while the shortest are on Sunday.

  • People call Vivastreet mainly because of account, request for information and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Vivastreet Website:

Vivastreet Help Center:

Corporate Office Address:

Digital Ventures Services Limited
Westgate House, 9 Holborn
London, England EC1N 2LL
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 7:00pm

More contact details

Fax:

+44 (0) 207 292 3390

Vivastreet Rating Based on 23 Reviews

Rating details

2.3
more details
Discounts and Special Offers
Reliability
Additional Fees
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Vivastreet Customer Service Calls

283 TOTAL
CALLS
00:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vivastreet?

Account Question:

  • “My all acc blok”
  • “Want to end subscriptions”
  • “Can’t verify profile”

Request for Information Question:

  • “How to set up a service for my self”
  • “18+ verification trouble”
  • “Verification”

Product/ Service Question:

  • “Problem with the site”
  • “Error”
  • “Scam through sex worker”

Activation/ Cancellation Question:

  • “Take me money from neosurf from renew me accoun but it not renew”
  • “I want to cancel my ad and u can't log in”
  • “Can’t not activate me advert for escorting”

Payments and Charges Question:

  • “Ads removed when I paid to boost”
  • “Payment”
  • “Transaction”

Return/ Replace Question:

  • “Last night I changed the phone number on 7 of my ads and when I was waiting on the eighth one the account was blocked, can I know the reason please”
  • “Change postcode”
  • “Change number”

Website/ Application Question:

  • “Delet website”
  • “I want to delete permanently this website”
  • “Site desactived my Ad . I payed VIP for 7days and used just 2 days”

Refund Question:

  • “Refund or fix it”
  • “For refund”
  • “Refund”

Shipping and Delivery Question:

  • “Wrong address”

Other Question:

  • “My phone nr can not be verifed”
  • “AD”
  • “To resolve an issue regarding my passport being used on viva street, withoit my permission.”

Compare Vivastreet Customer Service To

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